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The following paragraphs detail the licensing and support policies of our software products, and the End User License Agreement. If you have any questions not addressed in this section, please don’t hesitate to contact RAD Software at your convenience for clarification on any of the issues covered below.
Licensing and Support
For purposes of defining licensing and support policies, RAD Software products are categorized into two groups:
Non-Premium Version software-
Licensees of the above listed software are entitled to unlimited customer and technical support for the life of the software.
For new users, licenses are available for the above listed software at the regular listed price (unless other arrangement have been made between RAD Software and the user). An authorized license is valid for the life of the software.
For previously licensed users, license upgrades are available at an upgrade discount, the amount depending on the software in question, and the disparity between the previously licensed version and the latest version.
Premium Version software-
Licensees of the above listed software are entitled to unlimited customer and technical support for a period of one year. After one year, this support can be continued indefinitely with an extended support agreement available at $8/month, billed annually. This support includes upgrades (even major new releases) at no cost. Yearly, RAD Software will notify the user in a timely manner to make arrangements for offering an extended support agreement.
NOTE: Licensing for e911Pro - Premium Version -- The initial site license for e911Pro shall be priced as described immediately below. For a second and any subsequent workstation being used in a networked environment, each site license will cost $59.
For new users, licenses are available for the above listed software at the regular listed price (unless other arrangement have been made between RAD Software and the user). An authorized license is valid for the life of the software.
For previously licensed users participating in an extended support agreement, license upgrades are available at no cost. For previously licensed users not participating in an extended support agreement, license upgrades are available at an upgrade discount, the amount depending on the software in question, and the disparity between the previously licensed version and the latest version.
End-User License Agreement
DEFINITION OF TERMS
EULA - End-User License Agreement
SOFTWARE PRODUCT - Any particular software application developed by RAD Software and available for end-user licensing, including all distribution and installation methodologies, associated media, digital and/or printed materials and documentation, or other content associated with any RAD Software products.
USER - An individual, business, organization, or agency; public or private, profit or non-profit, who/that intends to use the SOFTWARE PRODUCT.
EVALUATION VERSION - The default status and operation of a SOFTWARE PRODUCT that is initially installed on a given computer. An EVALUATION VERSION may be limited or disabled in terms of usage, period of days, specific usage date range, specific usage end date, specified number of application runs, limiting or disabling of data entry, and/or other limiting or disabling of other software features, configurations, and/or options that may enhance or limit the full performance of the SOFTWARE PRODUCT being evaluated.
LICENSED VERSION - An installed EVALUATION VERSION that has been successfully converted to a fully featured unlimited version by the successful application of a unique License Key that is provided by RAD Software. Authorized receipt and implementation of the License Key is pursuant to the legitimate acquisition of entitlement to the License Key by a potential USER.
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This EULA is a legal agreement between the licensed or unlicensed USER, and RAD Software.
By downloading, installing, copying, or otherwise using a SOFTWARE PRODUCT, the USER agrees to be bound by the terms of this EULA. If the USER does not agree with the terms of this EULA, or uses a SOFTWARE PRODUCT in variance of the terms of this EULA, the USER may be subject to significant liability.
COPYRIGHT
Any SOFTWARE PRODUCT is protected by copyright laws and international treaty provisions. All title and copyrights related to the SOFTWARE PRODUCT (including but not limited to any images, photographs, animations, video, audio, music, text, and "applets" incorporated into the SOFTWARE PRODUCT), the accompanying printed materials, and any copies of the SOFTWARE PRODUCT are owned by RAD Software.
SOFTWARE PRODUCT/LICENSE
A SOFTWARE PRODUCT is licensed, not sold, and is protected by intellectual property law, copyright law, and international copyright treaties.
SOFTWARE FORMAT
A SOFTWARE PRODUCT is intended to be used on any device running any MS-Windows based, 32-bit or greater, operating system for personal computers.
DISTRIBUTION AND AVAILABILITY
A SOFTWARE PRODUCT is distributed as a single comprehensive executable Installation file, commonly known as a 'Setup' or 'Program Installation' file. A SOFTWARE PRODUCT must be installed from that installation file, not merely copied from one computer system to another, in order to function as intended.
Any licensed or unlicensed USER may freely copy, distribute, reference, or otherwise provide the original installation file of a SOFTWARE PRODUCT to others. A licensed USER, however, may NOT distribute or provide the accompanying License Key to any unauthorized user.
RAD Software is an online internet-based company that develops SOFTWARE PRODUCTS for online distribution and licensing. The primary means of distribution of SOFTWARE PRODUCTS is via the internet. The latest version of any and all SOFTWARE PRODUCTS can be downloaded at RAD Software's web site (www.radsoftware.org) 24 hours a day, 365 days a year. RAD Software has no control over, and is not liable for the intended performance, availability, file validity, or version status of any SOFTWARE PRODUCT that is posted on third-party download web sites not affiliated with RAD Software.
INSTALLATION AND USAGE
Any SOFTWARE PRODUCT by RAD Software that is initially installed on a given computer will function as an EVALUATION VERSION, and is intended to be freely used for evaluation purposes for a reasonable period of time.
Any SOFTWARE PRODUCT that is converted from an EVALUATION VERSION to a LICENSED VERSION by authorized receipt and application of a License Key obtained from RAD Software can be used without any restrictions of any kind by the intended USER for the life of the SOFTWARE PRODUCT.
Unauthorized receipt, use, or distribution of a LICENSED VERSION of a SOFTWARE PRODUCT is strictly prohibited and may result in significant liability on the part of the authorized USER and/or other unauthorized users.
VENDOR SUPPORT TERMS
Unless otherwise specified, a SOFTWARE PRODUCT is guaranteed to perform as coded for the life of the SOFTWARE PRODUCT. However, RAD Software is not responsible for future possible hardware materials and/or software/operating system changes that may impair or prevent the intended usage of a SOFTWARE PRODUCT as designed for current hardware materials and software/operating systems.
OTHER RIGHTS AND LIMITATIONS
No one may reverse engineer, decompile, or disassemble a SOFTWARE PRODUCT.
No one may apply a License Key not obtained by RAD Software to an EVALUATION VERSION of a SOFTWARE PRODUCT.
A SOFTWARE PRODUCT is licensed as a single product. Its component parts may not be separated for other uses, or on other computers.
A SOFTWARE PRODUCT is licensed for a single authorized USER. It may not be used by other unauthorized users.
MULTIPLE INSTALLATIONS WITHIN A USER'S SCOPE
Within a given USER's organizational scope, more than one installation of the SOFTWARE PRODUCT on different computers is strictly defined and limited by explicit agreements between the USER and RAD Software.
U.S. GOVERNMENT RESTRICTED RIGHTS
A SOFTWARE PRODUCT is provided with RESTRICTED RIGHTS. Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or subparagraphs(c)(1)&(2) of the Commercial Computer Software-Restricted Rights at 48 CFR 52.227-19.
LIMITED WARRANTY
RAD Software expressly disclaims any generalized or implied warranty for any SOFTWARE PRODUCT.
In no event will RAD Software be liable for any damages, including damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss arising out of the use of or inability to use a SOFTWARE PRODUCT.
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